Also called ‘Apps’, these are software programs that will perform a particular function. They are found on computers, mobile devices and tablets.

Short articles that are published online are referred to as blogs. Many websites will have blogs to attract people to go to the site. Bloggers are people who write articles, often on an area of their own interest, such as travel or food.

This is a pause in accessing content that is being downloaded via the internet. The device will attempt to download the content ahead of it being displayed, however, sometimes there is a delay and this is called buffering.

Headlines on articles shown on social media or news sites that are misleading in their representation of the content that will be displayed. The publisher baits you into clicking on the article to go to their site, however, when you get there it isn’t quite as dramatic as first portrayed.

The Cloud is not actually in the sky, and it isn’t one thing, it is actually a huge physical network that is based on dry land. There are computer servers located all around the world that people can connect to via the internet. These servers store data and allow for the passing back and forth of information to allow for cloud-based applications to run. Commonly people are familiar with Google Drive, OneDrive (Microsoft), Dropbox and Amazon Web Services (AWS) as popular cloud services.

Online bullying is from a range of sources, but mainly via social media.

As data becomes one of the most valuable commodities in the world, both organisations and individuals need to protect their data. Cyber-security is taking such protective steps to stop hackers from stealing data or destroying it. While large organisations may take very complex measures, individuals will generally use virus protection software, use secure passwords and multi-factor authentication.

Using artificial intelligence (AI) to create something that isn’t real, usually a video, that seems very real.

Online information that is not true but is being portrayed as accurate. Generally, fake news is published to mislead the audience.

The full name of Malware says it all: ‘Malicious Software’. Being malicious, the purpose is to harm systems and data by destroying information, blocking access, and transmitting data without the user knowing.

Every digital device has a base level of software that allows the device to turn on, perform its key functions, and shut down. This is the operating system. Windows, iOS, MacOS and Android are the most well-known examples.

A secret phrase that is used to gain access to an online account such as email or bank account. The phrase will generally be made up of a number of words (short sentence) and have a combination of letters and numbers. For example, the use of the number 0 instead of the letter O in the typing of the words in the phrase.

A shorter set of letters, symbols and numbers that are used to gain access to an online account.

Mostly perpetrated via email and text messages, these are hackers trying to gain private information such as usernames, passwords and credit card information. Emails are sent that look to be from a legitimate source (such as a bank) and ask the user to click on a link to log in. The link takes the user to the hacker’s site, not the legitimate site, and if details are entered then the hacker has access to those details.

Websites online apps that connect people across the world socially. This allows communication and sharing of content such as videos and images that others can ‘like’, comment on or share.

A type of malicious software that spies on the user of the device, and then transmits information from that device to the source of the spyware. Generally, it will be to steal passwords and gain access to sensitive data. It is also used by people to spy on others to access emails and social media activity.

Entertainment is now on-demand with the invention of streaming data. This allows for the watching of content such as television and audio entertainment, but also business and educational activities such as online learning and video conferencing.

The acronym for Universal Resource Locator, or Uniform Resource Locator, and is essentially a website address.

A small item that can be added to an application or device to perform a specific function. Commonly used on mobile devices to have favourite information displayed on the home screen, or on website dashboards to show the information that the user wants easily available.